Farnham - Vision Express

£39

Map

Address:

Farnham
1 The Borough
Farnham
Surrey
GU9 7NA

Phone number
01252 717 006

Opening Times

This week	Open	Close
Monday	09:00	17:30
Tuesday	09:00	17:30
Wednesday	09:00	17:30
Thursday	09:00	17:30
Friday	09:00	17:30
Saturday	09:00	17:30
Closed Sunday	Closed	Closed

Please note, Bank Holiday opening hours may vary – please contact the store directly

Holiday & Special Opening Hours

23/12/2018 - Christmas Opening Hours Closed
24/12/2018 - Christmas Eve Open 09:00 - 15:00
25/12/2018 - Christmas Day Closed
26/12/2018 - Boxing Day Closed
30/12/2018 - Christmas Opening Hours Closed
01/01/2019 - New Years Day Closed

Frames from £39Exclusive Brands at Vision Express Farnham

Get Directions

The store is located on The Borough, the main shopping street in the centre of town near to the Castle Street Market.

By Car:

The main road to Farnham is the A31, which runs from Guildford down to Junction 9 of the M3. Follow signs towards Farnham town centre, and join the one-way road around the town. When you reach The Borough, Castle Street will be on your left, where there is some metered parking.

By Bus:

Most routes through Farnham stop along The Borough, with a bus stop just a few meters outside of the store.

By Train:

Farnham Railway Station is a ten minute walk from the store. On exit off the station, join Waverley Lane and turn left along it. Cross the bypass onto South Street. Continue until the traffic lights with Barclays Bank on your left, and turn left onto The Borough.

Print directions

Store Facilities

Facilities - Farnham Vision Express

We have over 100 ways to test your eyes
Digital Retinal Photography available
Professional thorough eyesight testing
Glasses repairs
Disabled access to store
Toilets in store
Parking nearby

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Meet the Team

Meet the team

A big welcome from all the team here at the Farnham store. We are here to look after your every need when visiting Vision Express, whether it's for an Eye Test, Contact Lens fit, choosing a new pair of glasses or just popping in for a simple repair.

Your NHS Entitlement

Get a free eye test

Some patients qualify for a free NHS eye examination and optical vouchers. Find out if you are eligible for a free vision test.

Criteria	NHS funded sight test	NHS Optical voucher
Aged under 16
Aged 16, 17 or 18 in full time education
Aged 60 or over
Diagnosed with diabetes or glaucoma
Considered to be at risk of glaucoma (as advised by an ophthalmologist)
Aged 40 or over and the parent, brother, sister, son or daughter of a person diagnosed with glaucoma
Registered blind or partially sighted
Eligible for an NHS Complex Lens Voucher (your optician will advise on your entitlement)
Claiming Benefit (Income-based Jobseeker's Allowance, Income Related Employment Support Allowance, Universal Credit, Income Support, Pension Credit Guarantee Credit or receiving Tax Credits and meeting qualifying conditions)
On a low income and named on a valid HC2 (full help) or HC3 (partial help) certificate
A prisoner being seen outside prison

Complaints

If you or your representative would like to make a complaint, please contact Sam Wilde at Vision Express, Ruddington Fields Business Park, Mere Way, Ruddington, Nottingham, NG11 6NZ or telephone 08000 382 177, email to . Your complaint will be acknowledged within 2 working days and you will receive an estimate of how long the investigation of your complaint is likely to take.

Alternatively you can contact NHS England, PO Box 16738, Redditch, B97 9PT, telephone 0300 3112233, email to england.contactus@nhs.net.

If your complaint relates to your sight test and you are not happy with how your complaint has been handled either by us or by NHS England, you will be advised of your right to take your complaint to the Health Service Commissioner (Ombudsman). If your complaint relates to your spectacles or contact lenses you can contact the Optical Consumer Complaints Service, 6 Market Square, Bishop’s Stortford, Hertfordshire, CM23 3UZ.

Your Safety

Vision Express Farnham and all our practitioners and staff are committed to operating and maintaining effective systems for infection control to protect both patients and staff. We comply with all relevant Health and Safety Executive legislation and Medicines and Healthcare products Regulatory Agency requirements.

Store Reviews

Customer reviews

"Roger and Kaj provided my family and I with an excellent service. It is obvious to me that they pride themselves in providing not just quality spectacles but a high level of service from the entire team. Thanks."

Jay Patel

"Kaj, Roger & their team have always shown professional and great personal help to me & my wife which is why we continue to go back.
Very pleased."

Gerry Dunnion

""The customer care that Vision Express provide in Farnham is way above any other optician that I have ever come across . Genuinely helpful and friendly staff Mostly deal with Roger and nothing is too much trouble . Excellent ."

Chris"

chris lane

"My wife and I have just purchased new glasses from the Farnham branch. and I would just like to say that the service we have received has been excellent. A special thanks to Roger and Kaj who have excelled themselves in trying to sort out our tired old eyes, thank you."

Andy Lillywhite

"The service from Roger and Kaj is second to none. They really care about their customers and vision express are very lucky to have such dedicated staff in their Farnham branch. Many thanks for all your help."

Jan Carwardine

Farnham - Vision Express

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