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When ordering your contact lenses, it’s essential that you have an up to date valid contact lens prescription (specification) from your Optician to ensure that you receive the lenses that were prescribed for you.

We would always validate and confirm this with your Optician, however, given the current challenges all opticians face with Coronavirus, we are temporarily adapting our process.
We may have to supply your lenses without this validation step to ensure that you will not have an interruption to your contact lens supply.

Should you experience any symptoms of discomfort, irritation/redness, light sensitivity or a change in vision please do not wear your lenses and contact our customer care team urgently on 0800 298 3344 or email customer.care@visionexpress.com.

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