Free 100 day returns guarantee explained

We’re confident you’ll love your new glasses, but if you change your mind, simply return them with proof of purchase within 100 days and we promise to exchange or refund your purchase.

How to return or exchange an item

Refunds will only be made to the debit or credit card used for the original purchase.

Please make sure any items to be returned are separated by their original order numbers, with a returns label created for each. Items from multiple orders cannot be returned together.