If you are not happy with the product you have bought and wish to return your purchase to Vision Express, refer to the information below. Please note, the returns process is different for purchases made online and in store.

Please note:

  • We are only able to make refunds to the debit or credit card used for the original purchase.
  • Please ensure any items to be returned are separated by their original order numbers, with a returns label created for each. Items from multiple orders cannot be returned together.