Our price promise
We’ve all bought something and then found it cheaper somewhere else. Annoying isn’t it? Well, if you find the same glasses you bought in store cheaper at one of our competitor’s stores within 60 days of your purchase, we promise to match the price or refund the difference.
All we ask is that the product is identical, so your frame, lens option and prescription are exactly the same and you have a quote or receipt as proof of the cost.
Terms and conditions
- The price promise applies only to like for like products (i.e. the same frame, prescription and lens option) bought in store, charged at full price and in stock at another high street store or superstore.
- The price promise does not apply to discounted products or products bought or sold from visionexpress.com and other online retailers, auction websites or private sellers.
- The price promise is valid for 60 days from the date of purchase. We will need to see a formal quote/receipt on headed paper from the competing retailer and your receipt from the Vision Express store.