Vision Express Opticians - Vision taken seriously

Salisbury - Vision Express

Opening Times

This week Open Close
Monday 09:30 17:30
Tuesday 09:00 17:30
Wednesday 09:00 17:30
Thursday 09:00 17:30
Friday 09:00 17:30
Saturday 09:00 17:30
Sunday 10:30 16:00

Please note, Bank Holiday opening hours may vary – please contact the store directly

Frames from £39Exclusive Brands at Vision Express Salisbury

Get Directions

By Car:

The store is located in the centre of Salisbury. The A36 is the main route through the city, running from the M27 south, up towards the A303 in the north.

The town has an excellent Park and Ride system, with five sites ringing the City. Copy and paste the following link into your browser to take you to their online leaflet and map: http://www.wiltshire.gov.uk/park-and-ride-info-map.pdf

From the A36 south, head towards the city centre until you pass Wiltshire College on the right hand side. At the roundabout, take the first exit along the A338 and then turn right at the next roundabout. Head along Exeter Street, with the Cathedral School wall on your left. Turn left at the Courts of Justice and follow New Street for a short distance. You will see the entrance to the multi-storey shoppers car park on your right. From here, you will easily find the rear entrance to Marks and Spencer. As you exit the front of the store, you will see our rear entrance on the other side of New Canal Street.

From the A36 north or the many roads that also come in from the north of the city, follow signs for the Central car park. From here it is a short walk along the river to the Market Square in the centre of the City. Vision Express in Butcher Row is situated immediately behind the row of restaurants, coffee shops and bars to the south of the square and can be reached via both the left and right corner exits.

By Train:

Salisbury railway station is about a ten minute walk from the store. Head out of the station to the end of South Western Road. Head along Fisherton Street and follow the road, over the bridge until you merge on to Silver Street. At the Poultry Cross you will enter a pedestrian zone and Butcher Row. The front entrance to Vision Express will be on your right.

By Bus:

We are a short walk from Salisbury City bus station and our rear entrance faces the many bus stops on New Canal Street.

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Store Facilities

Facilities - Salisbury Vision Express

  • We have over 100 ways to test your eyes We have over 100 ways to test your eyes
  • Digital Retinal Photography available Digital Retinal Photography available
  • Glasses repairs Glasses repairs
  • Coffee facilities Coffee facilities
  • Disabled access to store Disabled access to store
  • Hearing aid loop in store Hearing aid loop in store
  • Parking nearby Parking nearby
  • Public toilets nearby Public toilets nearby
Discover contact lenses

Discover contact lenses

Whether you want a fresh look, or freedom to be more active - there's a lens for just about everyone.

Find out more Book a contact lens assessment

Meet the Team

Your NHS Entitlement

Get a free eye test

Some patients qualify for a free NHS eye examination and optical vouchers. Find out if you are eligible for a free vision test.

Criteria NHS funded sight test NHS Optical voucher
Aged under 16 Yes Yes
Aged 16, 17 or 18 in full time education Yes Yes
Aged 60 or over Yes Yes
Diagnosed with diabetes or glaucoma Yes Yes
Considered to be at risk of glaucoma
(as advised by an ophthalmologist)
Yes Yes
Aged 40 or over and the parent, brother, sister, son or daughter of a person diagnosed with glaucoma Yes Yes
Registered blind or partially sighted Yes Yes
Eligible for an NHS Complex Lens Voucher
(your optician will advise on your entitlement)
Yes Yes
Claiming Benefit
(Income-based Jobseeker's Allowance, Income Related Employment Support Allowance, Universal Credit, Income Support, Pension Credit Guarantee Credit or receiving Tax Credits and meeting qualifying conditions)
Yes Yes
On a low income and named on a valid HC2 (full help) or HC3 (partial help) certificate Yes Yes
A prisoner being seen outside prison Yes Yes

Complaints

If you or your representative would like to make a complaint, please contact Sam Wilde at Vision Express, Ruddington Fields Business Park, Mere Way, Ruddington, Nottingham, NG11 6NZ or telephone 08000 382 177, fax on 0115 988 2325, email to . Your complaint will be acknowledged within 2 working days and you will receive an estimate of how long the investigation of your complaint is likely to take.

Alternatively you can contact NHS England, PO Box 16738, Redditch, B97 9PT, telephone 0300 3112233, email to england.contactus@nhs.net.

If your complaint relates to your sight test and you are not happy with how your complaint has been handled either by us or by NHS England, you will be advised of your right to take your complaint to the Health Service Commissioner (Ombudsman). If your complaint relates to your spectacles or contact lenses you can contact the Optical Consumer Complaints Service, 6 Market Square, Bishop’s Stortford, Hertfordshire, CM23 3UZ.

Your Safety

Vision Express Salisbury and all our practitioners and staff are committed to operating and maintaining effective systems for infection control to protect both patients and staff. We comply with all relevant Health and Safety Executive legislation and Medicines and Healthcare products Regulatory Agency requirements.

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