Eastleigh - Vision Express

£39

Map

Address:

Eastleigh
25 Market Street
Eastleigh
Hampshire
SO50 5RH

Phone number
02380 650 640

Opening Times

This week	Open	Close
Monday	09:00	17:30
Tuesday	09:00	17:30
Wednesday	09:00	17:30
Thursday	09:00	17:30
Friday	09:00	17:30
Saturday	09:00	17:30
Sunday	Closed	Closed

Please note, Bank Holiday opening hours may vary – please contact the store directly

Frames from £39Exclusive Brands at Vision Express Eastleigh

Get Directions

The store is located on Market Street in the centre of the town. You’ll find us next to Costa Coffee, opposite Peacocks.

By Car:

The main route to Eastleigh is the A335, which runs from Junction 12 of the M3, south past Eastleigh and Southampton airport, to Junction 5 of the M27.
From here, the multi storey car park on Mitchell Road is well sign posted. Mitchell Road is adjacent to Market Street, so is only a few minutes’ walk away from the store.

By Train:

Eastleigh Railway Station is only a two minute walk from the store. On exit from the station, head across Station hill onto Leigh Road, when the Home Tavern is on the corner. Market Street will be your first left turn, where you’ll find us half way down the street.

By Bus:

Eastleigh bus station is on Uppermarket Street, which becomes Market Street after the junction with Leigh Road.

Print directions

Store Facilities

Facilities - Eastleigh Vision Express

We have over 100 ways to test your eyes
Digital Retinal Photography available
Glasses repairs
Disabled access to store
Parking nearby
Public toilets nearby

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Whether you want a fresh look, or freedom to be more active - there's a lens for just about everyone.

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Meet the Team

Meet the team

David Harris and Priyesh Patel

A big welcome from all the team here at the Eastleigh store. We are here to look after your every need when visiting Vision Express, whether it's for an Eye Test, Contact Lens fit, choosing a new pair of glasses or just popping in for a simple repair.

Your NHS Entitlement

Get a free eye test

Some patients qualify for a free NHS eye examination and optical vouchers. Find out if you are eligible for a free vision test.

Criteria	NHS funded sight test	NHS Optical voucher
Aged under 16
Aged 16, 17 or 18 in full time education
Aged 60 or over
Diagnosed with diabetes or glaucoma
Considered to be at risk of glaucoma (as advised by an ophthalmologist)
Aged 40 or over and the parent, brother, sister, son or daughter of a person diagnosed with glaucoma
Registered blind or partially sighted
Eligible for an NHS Complex Lens Voucher (your optician will advise on your entitlement)
Claiming Benefit (Income-based Jobseeker's Allowance, Income Related Employment Support Allowance, Universal Credit, Income Support, Pension Credit Guarantee Credit or receiving Tax Credits and meeting qualifying conditions)
On a low income and named on a valid HC2 (full help) or HC3 (partial help) certificate
A prisoner being seen outside prison

Complaints

If you or your representative would like to make a complaint, please contact Sam Wilde at Vision Express, Ruddington Fields Business Park, Mere Way, Ruddington, Nottingham, NG11 6NZ or telephone 08000 382 177, email to . Your complaint will be acknowledged within 2 working days and you will receive an estimate of how long the investigation of your complaint is likely to take.

Alternatively you can contact NHS England, PO Box 16738, Redditch, B97 9PT, telephone 0300 3112233, email to england.contactus@nhs.net.

If your complaint relates to your sight test and you are not happy with how your complaint has been handled either by us or by NHS England, you will be advised of your right to take your complaint to the Health Service Commissioner (Ombudsman). If your complaint relates to your spectacles or contact lenses you can contact the Optical Consumer Complaints Service, 6 Market Square, Bishop’s Stortford, Hertfordshire, CM23 3UZ.

Your Safety

Vision Express Eastleigh and all our practitioners and staff are committed to operating and maintaining effective systems for infection control to protect both patients and staff. We comply with all relevant Health and Safety Executive legislation and Medicines and Healthcare products Regulatory Agency requirements.

Store Reviews

Customer reviews

"Extremely impressed by the attention I received when I attended Eastleigh branch.
First by a very thorough eye examination with the Optometrist and after by David your manager.

The service was both efficient and friendly and the quality of the final two pairs of varifocals was excellent.

My husband also had an examination by the same optician and was equally impressed and as a retired Specsavers branch manager he may have been hoping to find fault!!!

I choose your branch because of your range of Silhouette frames."

Anonymous

"Outstandingly service by everyone. Fantastic advice sorted out older glasses helped pick new ones professional, courteous and above all else friendly service. Well done"

Gemma Maskall

"Just want to pass on compliments to David and his team, after several visits due to a health condition and being a very fussy customer. I am now a very happy customer. Always receive a very professional and attentive service no matter how busy the store was. Thanks guys"

Caz

"Cannot recommend highly enough. Every member of staff was excellent at their job, and every part of the process was thoroughly explained. For a small shop, the range available was fantastic. If you need to get you glasses sorted definitely go to this store.
All Good, and Big Thumbs Up."

Lee

"I would just like to give feedback on the service I received at your Eastleigh store. Firstly, the optician (apologies I didn't take his name) was very friendly and informative, detailing the purpose of the various tests conducted and explaining the most likely reason I have been experiencing headaches due to my vision. Also, the lady serving me in store (I believe her name was Andrea) provided a very personable service and spent time (quite a lot of time as I was very fussy!) with attempting to find the perfect frames in line with my requirements. When I returned to collect the new frames I was dealt with very quickly and efficiently. Overall the customer service experienced was fantastic and I will definitely be returning to this store in the future!"

Debi

Eastleigh - Vision Express

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