Our services and keeping you safe Eye health and your safety are our top priorities. As an essential service, our stores are still open during lockdown to help you with all of your eyecare needs. This includes vision, eye health, glasses and contact lens problems.
Book an appointment online
You can now also shop with us online with free delivery to your home. Rebook or cancel your appointment If you would like to rebook or cancel your appointment please log in to your 'My Account' by clicking here .
Frequently asked questions View the answers to all of your Vision Express FAQs during this unprecedented time here .
Making sure your trip to our stores is safe and easy Watch our short film below which shows how we are keeping you safe when you visit us in store.
Keeping you safe To ensure maximum safety at all times we are taking as many steps as possible to ensure we have the right equipment in place and adhere to the cleanliest hygiene standards in all of our stores.
Social distancing measures have been put in place, along with limiting the time that is needed to be spent in store, by taking preliminary information over the phone. All staff will be equipped with PPE, and there will be signage around the store to help guide and direct you
Health check On arrival, your appointment will begin with some initial health checks utilising our health screening technology. We always wipe down equipment before and after it is used allowing equipment to air dry between patients.
Your eye test Following your health screening, you will then be taken through to the consulting room. We have shields in place on our equipment to protect both you and our optometrists. We are closely monitoring any guidance that comes from the NHS, government and optical governing bodies to ensure we are following all recommendations.
Personal service
All glasses stocked on our shelves will be sanitised before and after every patient use. We are also encouraging card payments, where our card machines are cleaned before and after each customer uses them. To minimise travel to store we will send your glasses directly to your home, along with our 60 day guarantee because we want you to love your glasses.
We have eye test appointments available in our Vision Express stores.
Pre-book online or call your local store and we will discuss the right care to suit your needs or buy glasses online from our extensive collection.
Book an appointment Buy glasses online