Contact lens subscription terms and conditions

All elements of our contact lens subscription scheme are relate to our direct debit scheme. They cannot be used in conjunction with any other offer, discount or promotion or exchanged in whole or part for cash.

All offers and appointments are subject to availability. Please find below more detailed terms and conditions for elements of the offer.

• One free advanced eye test every year including an OCT scan, dry eye and UV protection assessment.  
• A free advanced eye test is available to all customers. NHS customers will be upgraded to an advanced eye test for free.
• There is no cash alternative if you are entitled to a free eye test.
• Excludes driver's eye tests, medical eye test and VDU and safety eye test.
• Free replacement lenses exclude all annual replacement lenses and hard lenses.

• Home delivery is to addresses in the UK only.
• You will be invited for a check up annually or in line with your Optician's recommendation.
• If you do not attend this contact lens check up we are unable to supply your contact lenses until we have an up to date record of your eye health.

For named subscription customers only and must be booked in advance.

Customers signed up to our subscription scheme are entitled to one annual 50% discount on a:

• Pair of glasses.
• Or prescription sunglasses.
• Or sunglasses.

Note:

• Offer redeemable in store only.
• Additional lens upgrades will also be reduced by 50%.
• Offer is valid in conjunction with the Grand Advantage Card no claims discount.
• Offer is not valid with any other promotion, offer, coupon, or discount, including the 10% Grand Advantage discount.
• Excludes AI glasses and Hearing glasses (Ray-Ban Meta, Oakley Meta & Nuance Audio).
• Subject to availability.
• Offer may be withdrawn at any time.

Customers signed up to our subscription scheme are entitled to receive discount on 2-5 pairs of:

• 30% off glasses / sunglasses.
• Or 20% off prescription AI glasses or Nuance Audio hearing glasses.

Note:

• Offer redeemable in store only.
• Non prescription eyewear on the Eyecare Plan must be fewer or equal to the no of prescription eyewear.
• Subject to availability.
• Offer may be withdrawn at any time.

See more information about the Eyecare Plan

Customers signed up to our subscription scheme are entitled to one annual cash purchase of 20% discount on a:

• Nuance Audio hearing glasses.
• AI glasses.

Note:

• Offer redeemable in store only.
• Prescription Lens upgrades will also be reduced by 20%.
• Subject to availability.
• Offer may be withdrawn at any time.

• Book your free contact lens trial and get 25% off the first 3-month supply if you choose to subscribe to a new contact lens subscription.
• Offer available in UK and Irish stores only.
• Available to new or returning Vision Express contact lens customers.
• Sign up in-store only.
• UK and Irish residents only.
• Offer ends 30th November 2026.
• Subscription is subject to Vision Express optician approval and clinical suitability. Valid prescription is required – see below.
• After the initial 3-month discounted period, standard full price subscription pricing will apply, which varies depending on prescription and the quantity of contact lenses ordered. Please speak to your optician for details on the charges that apply.
• This offer cannot be used in conjunction with any other offer, promotion or discount and is subject to availability.
• Vision Express reserves the right to amend or withdraw this offer if circumstances beyond its control make it necessary to do so.
• Promoter: Vision Express (UK) Limited (02189907), Ruddington Fields Business Park, Mere Way, Ruddington, Nottingham, NG11 6NZ.

Free trial available subject to eligibility and our free trial terms and conditions.