Abergavenny - Vision Express

We take vision seriously
We take vision

Seriously
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Contact Lenses
Total satisfaction guarantee
We guarantee

Satisfaction
Frames from £39
Frames from

£39

Address:

Abergavenny
62 Frogmore Street
Abergavenny
Monmouthshire
NP7 5AR

Phone number
01873 855173

Book an Eye Test

Opening Times

This week Open Close
Monday 09:00 17:30
Tuesday 09:00 17:30
Wednesday 09:00 17:30
Thursday 09:00 17:30
Friday 09:00 17:30
Saturday 09:00 17:00
info Closed
Sunday 		Closed Closed

Please note, Bank Holiday opening hours may vary – please contact the store directly

Holiday & Special Opening Hours

  • 23/12/2018 - Christmas Opening Hours Closed
  • 24/12/2018 - Christmas Eve Open 09:00 - 16:00
  • 25/12/2018 - Christmas Day Closed
  • 26/12/2018 - Boxing Day Closed
  • 30/12/2018 - Christmas Opening Hours Closed
  • 31/12/2018 - New Years Eve Open 09:00 - 16:30
  • 01/01/2019 - New Years Day Closed

Frames from £39Exclusive Brands at Vision Express Abergavenny

In Style
Seen
Julius
Sensaya
Heritage
C-Line
Be-Bright
Lightfly
D by D

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Store Facilities

Facilities - Abergavenny Vision Express

  • We have over 100 ways to test your eyes We have over 100 ways to test your eyes
  • Digital Retinal Photography available Digital Retinal Photography available
  • Professional thorough eyesight testing Professional thorough eyesight testing
  • Glasses repairs Glasses repairs
  • Parking nearby Parking nearby
  • Public toilets nearby Public toilets nearby
Discover contact lenses

Discover contact lenses

Whether you want a fresh look, or freedom to be more active - there's a lens for just about everyone.

Find out more Book a contact lens assessment

Meet the Team

20% off glasses for students

Save 20% upon presentation of your valid NUS Extra card and Vision Express voucher.

Find out more

Breakage protection

Being without your glasses can amount to losing your sight, so we appreciate how important it is to get a replacement pair or repair completed quickly.

Find out more

Meet the team

Samantha Bradley

A big welcome from all the team here at the Abergavenny store. We are here to look after your every need when visiting Vision Express, whether it's for an Eye Test, Contact Lens fit, choosing a new pair of glasses or just popping in for a simple repair.

Your NHS Entitlement

Get a free eye test

Some patients qualify for a free NHS eye examination and optical vouchers. Find out if you are eligible for a free vision test.

Criteria NHS funded sight test NHS Optical voucher
Aged under 16 Yes Yes
Aged 16, 17 or 18 in full time education Yes Yes
Aged 60 or over Yes Yes
Diagnosed with diabetes or glaucoma Yes Yes
Considered to be at risk of glaucoma
(as advised by an ophthalmologist)		 Yes Yes
Aged 40 or over and the parent, brother, sister, son or daughter of a person diagnosed with glaucoma Yes Yes
Registered blind or partially sighted Yes Yes
Eligible for an NHS Complex Lens Voucher
(your optician will advise on your entitlement)		 Yes Yes
Claiming Benefit
(Income-based Jobseeker's Allowance, Income Related Employment Support Allowance, Universal Credit, Income Support, Pension Credit Guarantee Credit or receiving Tax Credits and meeting qualifying conditions)		 Yes Yes
On a low income and named on a valid HC2 (full help) or HC3 (partial help) certificate Yes Yes
A prisoner being seen outside prison Yes Yes

Complaints

If you or your representative would like to make a complaint, please contact Sam Wilde at Vision Express, Ruddington Fields Business Park, Mere Way, Ruddington, Nottingham, NG11 6NZ or telephone 08000 382 177, email to . Your complaint will be acknowledged within 2 working days and you will receive an estimate of how long the investigation of your complaint is likely to take.

Alternatively you can contact Aneurin Bevan Health Board, St. Cadoc’s Hospital, Lodge Road, Caerleon, Newport, NP18 3XQ, telephone 01633 436700.

If your complaint relates to your sight test and you are not happy with how your complaint has been handled either by us or by Aneurin Bevan Health Board, you will be advised of your right to take your complaint to the Health Service Commissioner (Ombudsman). If your complaint relates to your spectacles or contact lenses you can contact the Optical Consumer Complaints Service, 6 Market Square, Bishop’s Stortford, Hertfordshire, CM23 3UZ.

Your Safety

Vision Express Abergavenny and all our practitioners and staff are committed to operating and maintaining effective systems for infection control to protect both patients and staff. We comply with all relevant Health and Safety Executive legislation and Medicines and Healthcare products Regulatory Agency requirements.

Store Reviews

Customer reviews

"A big thank you to the team at Abergavenny especially Rhiannon Jones who took the time and effort to look after me following recent a major illness her professionalism,skill and customer care skills were second to none,she certainly went extra mile in all areas and I would have no hesitation recommending the Abergavenny branch."

Roger Taylor

Been to the Abergavenny branch? Leave a review here

For Lenstore customers
If you're a Lenstore customer, you are entitled to exclusive new offers available at this store. For further information about how to access your exclusive offers, visit our contact lens and eye care services page.