Vision Express Opticians - Vision taken seriously

Gloucester - Vision Express

Opening Times

This week Open Close
Monday 09:00 17:30
Tuesday 09:50 17:30
Wednesday 09:00 17:30
Thursday 09:00 17:30
Friday 09:00 17:30
Saturday 09:00 17:30
Sunday 10:30 16:00

Please note, Bank Holiday opening hours may vary – please contact the store directly

Frames from £39Exclusive Brands at Vision Express Gloucester

Get Directions

The store is located in The Eastgate Centre in the heart of the city centre. You’ll find us on the ground floor, in The Forum section of the shopping centre.

By Car:

FROM A40 /A417 – From the Over roundabout, follow the A417 towards Gloucester. Turn right at the next roundabout and follow the Quay along the river to your right.  Turn left onto Commercial Road and follow the road round onto Kimbrose Way.  Turn left at the traffic lights to follow signs for The Eastgate Centre onto Parliament Street, which becomes Brunswick street and the Eastgate Centre car park.

FROM THE M5 – Lave the motorway at junction 12 and follow the A38, through Hardwicke, and Quedgeley to Gloucester town centre. Pass KFC on your left and turn right at the next set of traffic lights, onto Bristol Road.  Follow this road for almost 2 miles, carrying straight over the traffic lights at Burger King, taking a right at the next junction into Spa Road.  The first left turn will bring you onto Brunswick Road, which you can follow for a minute or so and see the car park for the Eastgate Centre signposted.

By Bus:

Head out of Gloucester bus station and walk towards the city centre. Walk down Clarence Street and at the end turn right on to Eastgate Street. The Eastgate Centre entrance will be on your left, from which you can follow round to the right and find the store on your left.

By Train:

Head out of Gloucester train station and walk towards the city centre. Cross over Bruton Road and walk down Station Road. At the end, turn right on Station Road then left down Clarence Street. At the end of the road, turn right on to Eastgate Street. The Eastgate Centre entrance will be on your left, from which you can follow round to the right and find the store on your left.

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Store Facilities

Facilities - Gloucester Vision Express

  • We have over 100 ways to test your eyes We have over 100 ways to test your eyes
  • One hour glasses service One hour glasses service
  • Glasses repairs Glasses repairs
  • In-Store Lab In-Store Lab
  • Professional thorough eyesight testing Professional thorough eyesight testing
  • Digital Retinal Photography available Digital Retinal Photography available
  • Hearing aid loop in store Hearing aid loop in store
  • Disabled access to store Disabled access to store
  • Toilets in shopping centre Toilets in shopping centre
  • Parking in shopping centre Parking in shopping centre
  • Baby changing facilities nearby Baby changing facilities nearby
Discover contact lenses

Discover contact lenses

Whether you want a fresh look, or freedom to be more active - there's a lens for just about everyone.

Find out more Book a contact lens assessment

Meet the Team

Your NHS Entitlement

Get a free eye test

Some patients qualify for a free NHS eye examination and optical vouchers. Find out if you are eligible for a free vision test.

Criteria NHS funded sight test NHS Optical voucher
Aged under 16 Yes Yes
Aged 16, 17 or 18 in full time education Yes Yes
Aged 60 or over Yes Yes
Diagnosed with diabetes or glaucoma Yes Yes
Considered to be at risk of glaucoma
(as advised by an ophthalmologist)
Yes Yes
Aged 40 or over and the parent, brother, sister, son or daughter of a person diagnosed with glaucoma Yes Yes
Registered blind or partially sighted Yes Yes
Eligible for an NHS Complex Lens Voucher
(your optician will advise on your entitlement)
Yes Yes
Claiming Benefit
(Income-based Jobseeker's Allowance, Income Related Employment Support Allowance, Universal Credit, Income Support, Pension Credit Guarantee Credit or receiving Tax Credits and meeting qualifying conditions)
Yes Yes
On a low income and named on a valid HC2 (full help) or HC3 (partial help) certificate Yes Yes
A prisoner being seen outside prison Yes Yes

Complaints

If you or your representative would like to make a complaint, please contact Sam Wilde at Vision Express, Ruddington Fields Business Park, Mere Way, Ruddington, Nottingham, NG11 6NZ or telephone 08000 382 177, fax on 0115 988 2325, email to . Your complaint will be acknowledged within 2 working days and you will receive an estimate of how long the investigation of your complaint is likely to take.

Alternatively you can contact NHS England, PO Box 16738, Redditch, B97 9PT, telephone 0300 3112233, email to england.contactus@nhs.net.

If your complaint relates to your sight test and you are not happy with how your complaint has been handled either by us or by NHS England, you will be advised of your right to take your complaint to the Health Service Commissioner (Ombudsman). If your complaint relates to your spectacles or contact lenses you can contact the Optical Consumer Complaints Service, 6 Market Square, Bishop’s Stortford, Hertfordshire, CM23 3UZ.

Your Safety

Vision Express Gloucester and all our practitioners and staff are committed to operating and maintaining effective systems for infection control to protect both patients and staff. We comply with all relevant Health and Safety Executive legislation and Medicines and Healthcare products Regulatory Agency requirements.

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