Vision Express Opticians - Vision taken seriously

Newton Abbot - Vision Express

Opening Times

This week Open Close
Monday 09:00 17:30
Tuesday 09:00 17:30
Wednesday 09:00 17:30
Thursday 09:00 17:30
Friday 09:00 17:30
Saturday 09:00 17:30
Sunday Closed Closed

Please note, Bank Holiday opening hours may vary – please contact the store directly

Frames from £39Exclusive Brands at Vision Express Newton Abbot

Get Directions

The store is located on the pedestrianised section of Courtenay Street in the centre of the town. You'll find us between Cancer Research and Costa Coffee.

By Car:

The two main A-roads past the town are the A38 and the A380. The A38 is linked to the town with the A383 and the A382 and the A380 links to the town via the A381 -  all of which are well signposted.

From each route, follow signs towards the town centre, and the multi-storey car park on Sherborne Road which is only a minutes' walk from the store.

Once parked, exit the car park on the ground level, cross the road and enter Market Square (passing Somerfield on your left). Exit Market Square on the far right corner (between Shoe Zone and Clarkes). Turn right at the end onto Courtenay Street, where Vision Express will be on your left hand-side.

By Train:

Newton Abbot Railway station is a ten minute walk away from the store. On exit of the station, head right along Station Road. Follow this round past St. Joseph’s Church and the Kingdom Hall on your left.

At the end of the road you'll come to Lloyds TSB, where you can turn left onto Courtenay Street. Vision Express will be on your left hand-side.

By Bus:

Most routes into the town depart on Sherborne Street, next to the multi-storey car park. From here, follow the directions above to reach the store.

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Store Facilities

Facilities - Newton Abbot Vision Express

  • We have over 100 ways to test your eyes We have over 100 ways to test your eyes
  • Digital Retinal Photography available Digital Retinal Photography available
  • Glasses repairs Glasses repairs
  • Disabled access to store Disabled access to store
  • Baby changing facilities nearby Baby changing facilities nearby
  • Parking nearby Parking nearby
  • Public toilets nearby Public toilets nearby
Discover contact lenses

Discover contact lenses

Whether you want a fresh look, or freedom to be more active - there's a lens for just about everyone.

Find out more Book a contact lens assessment

Meet the Team

Your NHS Entitlement

Get a free eye test

Some patients qualify for a free NHS eye examination and optical vouchers. Find out if you are eligible for a free vision test.

Criteria NHS funded sight test NHS Optical voucher
Aged under 16 Yes Yes
Aged 16, 17 or 18 in full time education Yes Yes
Aged 60 or over Yes Yes
Diagnosed with diabetes or glaucoma Yes Yes
Considered to be at risk of glaucoma
(as advised by an ophthalmologist)
Yes Yes
Aged 40 or over and the parent, brother, sister, son or daughter of a person diagnosed with glaucoma Yes Yes
Registered blind or partially sighted Yes Yes
Eligible for an NHS Complex Lens Voucher
(your optician will advise on your entitlement)
Yes Yes
Claiming Benefit
(Income-based Jobseeker's Allowance, Income Related Employment Support Allowance, Universal Credit, Income Support, Pension Credit Guarantee Credit or receiving Tax Credits and meeting qualifying conditions)
Yes Yes
On a low income and named on a valid HC2 (full help) or HC3 (partial help) certificate Yes Yes
A prisoner being seen outside prison Yes Yes

Complaints

If you or your representative would like to make a complaint, please contact Sam Wilde at Vision Express, Ruddington Fields Business Park, Mere Way, Ruddington, Nottingham, NG11 6NZ or telephone 08000 382 177, fax on 0115 988 2325, email to . Your complaint will be acknowledged within 2 working days and you will receive an estimate of how long the investigation of your complaint is likely to take.

Alternatively you can contact NHS England, PO Box 16738, Redditch, B97 9PT, telephone 0300 3112233, email to england.contactus@nhs.net.

If your complaint relates to your sight test and you are not happy with how your complaint has been handled either by us or by NHS England, you will be advised of your right to take your complaint to the Health Service Commissioner (Ombudsman). If your complaint relates to your spectacles or contact lenses you can contact the Optical Consumer Complaints Service, 6 Market Square, Bishop’s Stortford, Hertfordshire, CM23 3UZ.

Your Safety

Vision Express Newton Abbot and all our practitioners and staff are committed to operating and maintaining effective systems for infection control to protect both patients and staff. We comply with all relevant Health and Safety Executive legislation and Medicines and Healthcare products Regulatory Agency requirements.

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