"My partner and I used this excellent little store last week and what a delight it was. We were shown every option we wanted to see and advised expertly by Jessica. We will certainly return when we next need spectacles."

Anonymous

"I bought a pair of Ted Baker glasses around a year from the Ashford branch of vision express. They developed a slight discolouration on the arms so I took them this evening to the Nugents Park branch for inspection. I was met by a young lady who was on her first day of employment with this branch. She was welcoming and empathetic to my concerns. Unable to sort my problem she went and got a lady who was exceptionally helpful and totally customer focused. I suspect she was the manager and if not should be nominated for this position. I am in retail myself and rarely do I experience service of this quality I would recommend this branch and the staff to anyone. Well done."

Richard etheridge

"Hi,

I visited the store today for a routine assessment and I wanted to complement the staff on the great service I received.

Both members of staff, which was Drew & a young lady who's name I didn't get explained the reason for each test and gave fantastic detail in my results.

Many thanks

Matt"

Matt

"My mother (Joyce) had her annual check-up at your branch at Nugent Estate, Orpington, Kent this morning. She suffers from the aftermath of a broken hip and is very slow walking etc. The optician and other staff were brilliant...helped her...took her arm...moved furniture...didn't rush her or complain. She was overwhelmed at their kindness, and the optician was very thorough and made her visit a pleasure. Thank you to all concerned."

Janet