Slough - Vision Express

£39

Map

Address:

Slough
33-35 Curzon Mall
Queensmere Shopping Centre
Slough
Berkshire
SL1 1DG

Phone number
01753 693 777

Opening Times

This week	Open	Close
Monday	09:00	17:30
Tuesday	09:00	17:30
Wednesday	09:00	17:30
Thursday	09:00	17:30
Friday	09:00	17:30
Saturday	09:00	17:30
Sunday	11:00	17:00

Please note, Bank Holiday opening hours may vary – please contact the store directly

Frames from £39Exclusive Brands at Vision Express Slough

Get Directions

Situated in the Queensmere Shopping Centre on the ground floor. Opposite the large Tesco Extra in the centre of Slough, it is only 5 minutes walk from the Train Station.

Print directions

Store Facilities

Facilities - Slough Vision Express

We have over 100 ways to test your eyes
Digital Retinal Photography available
Glasses repairs
Coffee facilities
Parking nearby

Discover contact lenses

Whether you want a fresh look, or freedom to be more active - there's a lens for just about everyone.

Find out more Book a contact lens assessment

Meet the Team

Meet the team

Sunil Modgill

A big welcome from all the team here at the Slough store. We are here to look after your every need when visiting Vision Express, whether it's for an Eye Test, Contact Lens fit, choosing a new pair of glasses or just popping in for a simple repair.

Your NHS Entitlement

Get a free eye test

Some patients qualify for a free NHS eye examination and optical vouchers. Find out if you are eligible for a free vision test.

Criteria	NHS funded sight test	NHS Optical voucher
Aged under 16
Aged 16, 17 or 18 in full time education
Aged 60 or over
Diagnosed with diabetes or glaucoma
Considered to be at risk of glaucoma (as advised by an ophthalmologist)
Aged 40 or over and the parent, brother, sister, son or daughter of a person diagnosed with glaucoma
Registered blind or partially sighted
Eligible for an NHS Complex Lens Voucher (your optician will advise on your entitlement)
Claiming Benefit (Income-based Jobseeker's Allowance, Income Related Employment Support Allowance, Universal Credit, Income Support, Pension Credit Guarantee Credit or receiving Tax Credits and meeting qualifying conditions)
On a low income and named on a valid HC2 (full help) or HC3 (partial help) certificate
A prisoner being seen outside prison

Complaints

If you or your representative would like to make a complaint, please contact Sam Wilde at Vision Express, Ruddington Fields Business Park, Mere Way, Ruddington, Nottingham, NG11 6NZ or telephone 08000 382 177, email to . Your complaint will be acknowledged within 2 working days and you will receive an estimate of how long the investigation of your complaint is likely to take.

Alternatively you can contact NHS England, PO Box 16738, Redditch, B97 9PT, telephone 0300 3112233, email to england.contactus@nhs.net.

If your complaint relates to your sight test and you are not happy with how your complaint has been handled either by us or by NHS England, you will be advised of your right to take your complaint to the Health Service Commissioner (Ombudsman). If your complaint relates to your spectacles or contact lenses you can contact the Optical Consumer Complaints Service, 6 Market Square, Bishop’s Stortford, Hertfordshire, CM23 3UZ.

Your Safety

Vision Express Slough and all our practitioners and staff are committed to operating and maintaining effective systems for infection control to protect both patients and staff. We comply with all relevant Health and Safety Executive legislation and Medicines and Healthcare products Regulatory Agency requirements.

Store Reviews

Customer reviews

"The branch manager went the extra mile and made a temporary pair of reading glasses for me which was so impressive.

This is how a manager should be- not to just apologise and leave their customers upset and wanting to leave, but to make them happy, want to come back and recommend others to visit Vision Express.

I would like to say, your Manger Qaisar Ali in Slough Queensmere is worthy to be a manger. He knows how to tackle customer service problems, well done to him."

Anonymous

"This is my first time using Vision Express as a whole and what a wonderful experience I have received today from the staff at Vision Express, Slough.

In particular, I must give praise to Shabana the Optometrist at the store, who went above and beyond to get my daughter the care she's needed. I've been a customer at another leading optician for years but they've not taken my daughter's case seriously.

I booked an appointment here on a whim, and so glad I did. Thankfully, Shabana has helped massively.

I had to come on here to say a personal thank you.
(May 2017)"

Happy Customer

"Excellent customer service from Nabeel. Very polite, knowledgeable and with a soft approach to his customer. I really appreciate his support in the purchase of my glasses, and repairing my old pair. A valuable member of the Slough Team.

Thank you very much!"

Satwinder

"What great service! Almost everything in my life is hard right now, and everything about doing business with you has been easy. I live in Aldershot but was in Slough high street on Wednesday and broke my glasses while working on a site. I went to Specsavers to get them repaired but they refused. I then came to Vision Express Slough, expecting it to be a big hassle to get my glasses repaired, but it ended up being a pleasure. Every part of my experience with your store was good. Everyone from the Manager to staff was very helpful and friendly. Please pass my thanks to him and his team. Next time I will certainly buy my glasses from you including my family.

Thank you."

Paul

Slough - Vision Express

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