01803 291 188

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Welcome to Vision Express Opticians Torquay

Torquay

Address:

  • 62 Union Street
  • Torquay
  • Devon
  • TQ2 5PS
  • Tel.: 01803 291 188

Book an eye test »

Opening Times:

This week Opening Closing
Monday 09:00 17:30
Tuesday 09:00 17:30
Wednesday 09:00 17:30
Thursday 09:30 17:30
Friday 09:00 17:30
Saturday 09:00 17:30
Sunday Closed Closed

Holiday & Special Opening Hours

    Open bank holidays 9:00am - 4:00pm. Excluding Christmas Day, Boxing Day and New Year's Day

Store team:

Sarah Harrison - Store Partner

Staff Member Meet the team »

Current Store Offers:

Ted Baker 2for1 Silhouette 50th Anniversary Free family eye test

Featured designer eyewear available:

  • Oakley
  • Rayban
  • Gucci
  • Ralph
  • Ted Baker
  • Versace
  • Prada
  • Jimmy Choo
  • Silhouette

Hundreds of exclusive Vision Express eyewear also available in store

Featured review:

"I have nothing but praise for all the staff at the Torquay branch of Vision Express. They are a very friendly and helpful bunch of people, and their professionalism is second to none. After a" ... read more

Write a review for this store » Read more reviews for this store »

Store Manager Recommends:

store manager recommends

Get all of the benefits of your indoor prescription lenses when you need them outdoors. Oakley HDO® prescription sunglasses combine your prescription with protection from the sun, in a wide range of stylish frames.

more information »
store manager recommends

We'll see that you have the ideal contact lenses to suit your everyday needs. Be prepared for a new lease of life with contact lenses ‐ where confidence and freedom come as standard. Whether playing sport or going out for the evening, you'll never have to worry about damaging or losing your glasses again.

more information »
store manager recommends

Our best varifocal design, the Variview Individual, are personalised, unique lenses created to suit your vision needs exclusively.

more information »

Location & Facilities

Torquay map

Directions to your store:

The store is on Union Street in the heart of Torquay.  The nearest car park is the pay and display within Union Square shopping centre, which has over 450 car spaces.

By Car:

The main route past Torquay is the A380, from which you can take the A3022 towards the town.  Follow signs for Union Shopping centre car park, the store is on Union Street which runs alongside the centre.

By Bus:

The number 12 bus runs locally from Newton Abbot to the town centre.

By Train:

Torquay Railway station is a 20 minute walk from the store.  Head out of the station and left along Rathmore Road.  This becomes Faulkland Road, to be followed straight across the next junction.  This becomes Lucius Street then Tor Hill Road, and eventually Union Street.  You’ll find us on the right hand-side opposite Costa Coffee.

Directions to your store:

The store is on Union Street in the heart of Torquay.  The nearest car park is the pay and display within Union Square shopping centre, which has over 450 car spaces.

By Car:

The main route past Torquay is the A380, from which you can take the A3022 towards the town.  Follow signs for Union Shopping centre car park, the store is on Union Street which runs alongside the centre.

By Bus:

The number 12 bus runs locally from Newton Abbot to the town centre.

By Train:

Torquay Railway station is a 20 minute walk from the store.  Head out of the station and left along Rathmore Road.  This becomes Faulkland Road, to be followed straight across the next junction.  This becomes Lucius Street then Tor Hill Road, and eventually Union Street.  You’ll find us on the right hand-side opposite Costa Coffee.

Address:

  • 62 Union Street
  • Torquay
  • Devon
  • TQ2 5PS
  • Tel.: 01803 291 188

Professional Services in store:

  • We have over 100 ways to test your eyes We have over 100 ways to test your eyes
  • One hour glasses service One hour glasses service
  • Digital Retinal Photography available Digital Retinal Photography available
  • Glasses repairs Glasses repairs

Facilities in store:

  • Coffee facilities Coffee facilities
  • Disabled access to store Disabled access to store

Amenities nearby:

  • Parking nearby Parking nearby
  • Public toilets nearby Public toilets nearby

Current store promotions:

Latest store news:

Vision Express Torquay saves the day!

Thanks to a thoughtful staff member, local resident Phyllis Jenkins has been reunited with her misplaced family photos after they were found in a wallet in a garage near Vision Express on Union Street.

read more »
Vision Express Torquay supports Older Drivers Awareness Week

Here at Vision Express Torquay we will be supporting Older Drivers Awareness week from 7th -13th October 2013 by offering the over 60's a 20% discount on their glasses. We will also have a competition in store to win a pair of specs worth £150!

read more »
Join Vision Express Torquay at their coffee morning this Friday

Vision Express Torquay will be holding a Macmillan coffee morning on Friday 27th September from 9am until 5.30pm! Join Store partner Sarah Harrison and her team who will be offering cakes, tea and coffee in-store to their customers for a donation to Macmillan.

read more »
Palm FM's Mr Donut visits Vision Express Torquay

Last Thursday Vision Express Torquay was lucky enough to receive a visit from Palm FM's Mr Donut whilst he was out on his ‘Bun Run'.

 

read more »
Vision Express Torquay supports Palm FM's 'Party on the Green' 2013

Here at Vision Express Torquay we are proud to support this year's Party on the Green. The event is organised by Palm FM 105.5 as part of Torbay Carnival week.

 

read more »
Vision Express Torquay supports "The Gentleman Jim Charity Cup" 2013

The third Gentleman Jim Charity Cup is just around the corner, a family-fun packed day that everyone is guaranteed to enjoy.

 

read more »
Vision Express Recommends Variview Individual Varifocal Lenses

Our best varifocal design, the Variview Individual, are personalised, unique lenses created to suit your vision needs exclusively.

read more »
Vision Express Torquay develops close link with Palm FM and local community

Vision Express Torquay are proud to sponsor Palm FM and have taken part in many events involving the local community this past year.

read more »
Recycle your old glasses with Vision Express and help Vision Aid Overseas

If your prescription has changed or you have a pair of glasses which you no longer use, why not donate them to charity?

All you have to do is pop into your local Vision Express Store with your unwanted glasses and we will send them to Vision Aid Overseas.

 

read more »
Oakley HDO® Prescription Sunglasses

Get all of the benefits of your indoor prescription lenses when you need them outdoors. Oakley HDO® prescription sunglasses combine your prescription with protection from the sun, in a wide range of stylish frames.

read more »
Complete Contact Care

The ideal contact lenses to suit your everyday needs. Be prepared for a new lease of life with contact lenses – where confidence and freedom come as standard. Whether playing sport or going out for the evening, you'll never have to worry about damaging or losing your glasses again. You can also wear the latest fashion in designer sunglasses too!

read more »
Transitions® adaptive lenses

Transitions adaptive lenses protect your eyes; blocking 100% of harmful UV rays, 100% of the time.

read more »
Grand Advantage Card Membership

Glasses breakage protection - For some people being without their glasses can amount to losing their sight, so we appreciate how important it is to get a replacement pair quickly. The Grand Advantage card was created with this in mind, as well as to give you and your family some extra benefits.

read more »
Children at Vision Express

At Vision Express, we know that your child's eyecare is important. We support this by offering free eye tests, a free second pair a choice of especially designed lenses, and a children's satisfaction guarantee.

read more »
Digital Retinal Photography

At Vision Express we can take a picture of inside your eyes. Your eye health is the most important aspect of the care that we can give to you. That's why at Vision Express our eye test is a detailed and methodical process carried out by our expert optometrists, designed to ensure that your eyes are in perfect health.

read more »

Customer Reviews:

I have nothing but praise for all the staff at the Torquay branch of Vision Express. They are a very friendly and helpful bunch of people, and their professionalism is second to none.

After a thorough eye test carried out by an excellent optician who took his time and explained everything to me and a very helpful assistant who helped me choose a new frame and did all the checks etc, I ordered a new pair of glasses on 17th November last.

Just over two weeks later I received a phone call to say that my lenses were in but could not be cut because the machine had broken down. I said I was going away in a few days on holiday and hoped they would be ready on time. I was told that they would take them to Exeter after the weekend and get them cut there. Two days before my holiday I received another phone call to say that my lenses had been broken while being cut in Exeter and replacement would take a couple of weeks to arrive, but a temporary pair of glasses would be ready for my holiday.

When I arrived back from holiday my new glasses were ready and I picked them up on 21st December. After about three weeks of trying to get used to my new glasses, and various adjustments at the branch, I returned to say that I could not get on with them and that I was not happy with the frame because it was always slipping down my nose. There was no quibble from the very pleasant young lady assistant who offered to change the lenses and frames for me.

On 27th January I received my new exchange pair of glasses. I have been back to the branch a few times for adjustments and to have new pads fitted as I have an odd shaped nose. The problem of the slipping has been cured and the lenses are much better. The pads still hurt me a bit, but that's not the glasses, it's me and my funny sinus sensitive nose. I don't want to keep bothering the assistants anymore because they must be getting fed up with the sight of me by now.

My thanks to all at Vision Express Torquay, their customer care is wonderful, you can always expect to be treated with respect and dignity when you visit.

Yours faithfully,

TR

What a professional helpful friendly crew on board. I came away pleased as punch with lovely glasses a 2nd pair free both light weight to wear and very comfortable.Since then i've had help with on the spot repair when i lost a small screw also they cleaned my lenses and gave me a free glasses case whilst they were at it!
Great service Well Done staff and management! That was 2 years ago now i need some new glasses so i shall go back there for more :)

Lisa Garbutt

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Store Partner

Sarah Harrison

Store Partner

My goal is to make sure that every person that walks through our doors receives the highest level of service. I want our customers to have the best experience and be totally satisfied in the knowledge that they have been offered the best products on the market for their visual needs. My responsibility is to ensure that all your individual needs are met by the most suitable member of the team.

Store Manager

Sam Price

Store Manager

Sam is passionate about delivering a great and unique customer service for every customer.

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