02392 823 444

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Welcome to Vision Express Opticians Portsmouth

Portsmouth

Address:

  • 8 The Cascades Centre
  • Portsmouth
  • Hampshire
  • PO1 4RJ
  • Tel.: 02392 823 444

Book an eye test »

Opening Times:

This week Opening Closing
Monday 09:00 17:30
Tuesday 09:00 17:30
Wednesday 09:00 17:30
Thursday 09:00 17:30
Friday 09:00 17:30
Saturday 09:00 17:30
Sunday 10:30 16:30

Holiday & Special Opening Hours

    Open bank holidays 10:30am - 4:30pm. Excluding Christmas Day, Boxing Day, New Year's Day and Easter Sunday.

Store team:

Portsmouth - Store Team

Staff Member Meet the team »

Current Store Offers:

Fossil 2 for 1 Free glasses with contact lenses Kids 2 for 1

Featured designer eyewear available:

  • Chanel
  • Christian Dior
  • Gucci
  • Rayban
  • Tagheur
  • Ted Baker
  • Michael Kors
  • Persol
  • Chloe

Hundreds of exclusive Vision Express eyewear also available in store

For Lenstore customers
If you're a Lenstore customer, you are entitled to exclusive new offers available at this store. For further information about how to access your exclusive offers, visit our contact lens and eye care services page.

Featured review:

"During the last couple of years I have used the Vision Express store in the Cascades Centre in Portsmouth. On each occasion, the customer service from your staff members has been exemplary. Earlier" ... read more

Write a review for this store » Read more reviews for this store »

Store Manager Recommends:

store manager recommends

Our best varifocal design, the Variview Individual, are personalised, unique lenses created to suit your vision needs exclusively.

more information »
store manager recommends

We'll see that you have the ideal contact lenses to suit your everyday needs. Be prepared for a new lease of life with contact lenses ‐ where confidence and freedom come as standard. Whether playing sport or going out for the evening, you'll never have to worry about damaging or losing your glasses again.

more information »
store manager recommends

New and Exclusive to Vision Express, we have a new range of glasses & prescription sunglasses from one of our favourite handbag brands Radley.

more information »

Location & Facilities

Portsmouth map

Directions to your store:

The store is situated inside the Cascades shopping centre in the heart of Portsmouth.  You’ll find us opposite Primark.

By Car:

The easiest way to reach us is via the A3, which runs from the M275 through the town.  The shopping centre and its car park will be sign posted to your left.

By Train:
Please use the Portsmouth & Southsea station for the city centre.

Directions to your store:

The store is situated inside the Cascades shopping centre in the heart of Portsmouth.  You’ll find us opposite Primark.

By Car:

The easiest way to reach us is via the A3, which runs from the M275 through the town.  The shopping centre and its car park will be sign posted to your left.

By Train:
Please use the Portsmouth & Southsea station for the city centre.

Address:

  • 8 The Cascades Centre
  • Portsmouth
  • Hampshire
  • PO1 4RJ
  • Tel.: 02392 823 444

Professional Services in store:

  • We have over 100 ways to test your eyes We have over 100 ways to test your eyes
  • One hour glasses service One hour glasses service
  • Digital Retinal Photography available Digital Retinal Photography available
  • Glasses repairs Glasses repairs

Facilities in store:

  • Coffee facilities Coffee facilities
  • Disabled access to store Disabled access to store
  • Toilets in store Toilets in store

Amenities nearby:

  • Baby changing facilities nearby Baby changing facilities nearby
  • Parking in shopping centre Parking in shopping centre
  • Toilets in shopping centre Toilets in shopping centre

Current store promotions:

Latest store news:

The New Radley Glasses and Sunglasses Collection

New and Exclusive to Vision Express, we have a new range of glasses & prescription sunglasses from one of our favourite handbag brands Radley.

read more »
Vision Express Portsmouth Marks Retailer's 25 Year Milestone With Eye Cancer Charity Fundraiser

Staff at the Portsmouth branch of Vision Express will embark upon a fundraising challenge to celebrate the retailer's 25 year anniversary, in support of nominated charity the Childhood Eye Cancer Trust (CHECT).

 

read more »
Vision Express Recommends Variview Individual Varifocal Lenses

Our best varifocal design, the Variview Individual, are personalised, unique lenses created to suit your vision needs exclusively.

read more »
Recycle your old glasses with Vision Express and help Vision Aid Overseas

If your prescription has changed or you have a pair of glasses which you no longer use, why not donate them to charity?

All you have to do is pop into your local Vision Express Store with your unwanted glasses and we will send them to Vision Aid Overseas.

 

read more »
Oakley HDO® Prescription Sunglasses

Get all of the benefits of your indoor prescription lenses when you need them outdoors. Oakley HDO® prescription sunglasses combine your prescription with protection from the sun, in a wide range of stylish frames.

read more »
Complete Contact Care

The ideal contact lenses to suit your everyday needs. Be prepared for a new lease of life with contact lenses – where confidence and freedom come as standard. Whether playing sport or going out for the evening, you'll never have to worry about damaging or losing your glasses again. You can also wear the latest fashion in designer sunglasses too!

read more »
Transitions® adaptive lenses

Transitions adaptive lenses protect your eyes; blocking 100% of harmful UV rays, 100% of the time.

read more »
Grand Advantage Card Membership

Glasses breakage protection - For some people being without their glasses can amount to losing their sight, so we appreciate how important it is to get a replacement pair quickly. The Grand Advantage card was created with this in mind, as well as to give you and your family some extra benefits.

read more »
Digital Retinal Photography

At Vision Express we can take a picture of inside your eyes. Your eye health is the most important aspect of the care that we can give to you. That's why at Vision Express our eye test is a detailed and methodical process carried out by our expert optometrists, designed to ensure that your eyes are in perfect health.

read more »

Customer Reviews:

During the last couple of years I have used the Vision Express store in the Cascades Centre in Portsmouth. On each occasion, the customer service from your staff members has been exemplary.
Earlier this week I had an eye test and ordered some new frames. I was served by Julie Harmes, who I understand is the store manager. Julie was approachable, friendly, and made me feel both important and appreciated. When I popped back in later in the week, she remembered who I was, anticipated my question, and was once again very friendly in her approach.
In my experience, good customer service is relatively rare. On this occasion I think it merits a mention. I would, and have, recommended the store to others based on the experience I have had. Thank you.

Jim

Sir/Madam,

Could I please pass on some comments about your employee Joe that I dealt with today at your branch in Portsmouth. I am one of your regular customers, as although I live in Southampton, your branch in Portsmouth suits me better. I'm afraid I didn't note his surname but hopefully there can't be too many tall Joe's in their 20's!

Joe greeted me in a friendly manner and ensured I was well looked after. I would say that this gentleman is a natural when it comes to looking after customers. He took me through the initial tests in a most professional manner. This branch must deal with literally hundreds of customers yet at no time did I feel part of a 'sausage factory'. He struck the perfect balance between informality and professionalism, and I would say that he is an absolute credit to your organisation.

Please pass on my comments to the appropriate manager.

Regards

Capt. D.P Hall

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Meet the team:

Store Team

Portsmouth

Store Team

Welcome to Vision Express Portsmouth. Whether you are looking for a new optician, returning to us for a routine eye-test or simply need a repair for your old frames, it is our responsibility to ensure that you receive the highest quality service. Prescriptions from other opticians and browsers are always welcome. For all your optical needs, we will ensure that you get the very best from our highly trained team members, bringing you the best service at all times. We look forward to seeing you at Vision Express Portsmouth.

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