Vision Express Opticians - Vision taken seriously

Pangbourne - Vision Express

Opening Times

This week Open Close
Monday 09:00 17:30
Tuesday 09:00 17:30
Wednesday 09:00 17:30
Thursday 09:00 17:30
Friday 09:00 17:30
Saturday 09:00 17:30
Sunday Closed Closed

Holiday & Special Opening Hours

We close for lunch 13:15 - 14:00 each day.

Frames from £39Exclusive Brands at Vision Express Pangbourne

Get Directions

By Car:

From the M4 - leave motorway at junction 12, take the A4 towards Newbury. At the second roundabout take the A340 to Pangbourne. Upon entering the village, turn right at the roundabout next to the Elephant hotel, straight on at the next roundabout we are located one hundred yards on the left next to the Woodborough House dental surgery opposite the Library

From the north Via A329 - Upon entering Pangbourne pass under the Railway Bridge and turn left at the roundabout next to the Elephant hotel, Straight on at the next roundabout we are located on hundred yards on the left next to the Woodborough House dental surgery opposite the Library

From Reading Via A329 - Upon entering Pangbourne you pass the Texaco service station on the left then the police station and Star Public House on the right. We are 50 yards past the Star on the right hand side next to the Woodborough House dental surgery and opposite the Library

By Train:

Pangbourne Railway station is a 7/8 minute walk from the store.
Head out of the station and onto the main road. Turn right and follow until the roundabout next to the Elephant Hotel, turn left continue straight on at the next roundabout we are located one hundred yards further on on the left hand side opposite the Library next to the Woodborough House dental surgery

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Store Facilities

Facilities - Pangbourne Vision Express

  • We have over 100 ways to test your eyes We have over 100 ways to test your eyes
  • Digital Retinal Photography available Digital Retinal Photography available
  • Professional thorough eyesight testing Professional thorough eyesight testing
  • Glasses repairs Glasses repairs
  • Parking nearby Parking nearby
  • Public toilets nearby Public toilets nearby
Discover contact lenses

Discover contact lenses

Whether you want a fresh look, or freedom to be more active - there's a lens for just about everyone.

Find out more Book a contact lens assessment

Meet the Team

Your NHS Entitlement

Get a free eye test

Some patients qualify for a free NHS eye examination and optical vouchers. Find out if you are eligible for a free vision test.

Criteria NHS funded sight test NHS Optical voucher
Aged under 16 Yes Yes
Aged 16, 17 or 18 in full time education Yes Yes
Aged 60 or over Yes Yes
Diagnosed with diabetes or glaucoma Yes Yes
Considered to be at risk of glaucoma
(as advised by an ophthalmologist)
Yes Yes
Aged 40 or over and the parent, brother, sister, son or daughter of a person diagnosed with glaucoma Yes Yes
Registered blind or partially sighted Yes Yes
Eligible for an NHS Complex Lens Voucher
(your optician will advise on your entitlement)
Yes Yes
Claiming Benefit
(Income-based Jobseeker's Allowance, Income Related Employment Support Allowance, Universal Credit, Income Support, Pension Credit Guarantee Credit or receiving Tax Credits and meeting qualifying conditions)
Yes Yes
On a low income and named on a valid HC2 (full help) or HC3 (partial help) certificate Yes Yes
A prisoner being seen outside prison Yes Yes

Complaints

If you or your representative would like to make a complaint, please contact Phil Heron at Vision Express, Ruddington Fields Business Park, Mere Way, Ruddington, Nottingham, NG11 6NZ or telephone 08000 382 177, fax on 0115 988 2325, email to . Your complaint will be acknowledged within 2 working days and you will receive an estimate of how long the investigation of your complaint is likely to take.

Alternatively you can contact NHS England, PO Box 16738, Redditch, B97 9PT, telephone 0300 3112233, email to england.contactus@nhs.net.

If your complaint relates to your sight test and you are not happy with how your complaint has been handled either by us or by NHS England, you will be advised of your right to take your complaint to the Health Service Commissioner (Ombudsman). If your complaint relates to your spectacles or contact lenses you can contact the Optical Consumer Complaints Service, 6 Market Square, Bishop’s Stortford, Hertfordshire, CM23 3UZ.

Your Safety

Vision Express Pangbourne and all our practitioners and staff are committed to operating and maintaining effective systems for infection control to protect both patients and staff. We comply with all relevant Health and Safety Executive legislation and Medicines and Healthcare products Regulatory Agency requirements.

Store Reviews

For Lenstore customers
If you're a Lenstore customer, you are entitled to exclusive new offers available at this store. For further information about how to access your exclusive offers, visit our contact lens and eye care services page.