Vision Express Opticians - Vision taken seriously

Southend-on-Sea - Vision Express

Opening Times

This week Open Close
Monday 09:00 17:30
Tuesday 09:00 17:30
Wednesday 09:00 17:30
Thursday 09:00 17:30
Friday 09:00 17:30
Saturday 09:00 17:30
Sunday 10:00 16:00

Please note, Bank Holiday opening hours may vary – please contact the store directly

Holiday & Special Opening Hours

Open Bank Holidays 10:00am - 4:00pm. Excluding Christmas Day, Boxing Day, New Year's Day and Easter Sunday.

Frames from £39Exclusive Brands at Vision Express Southend-on-Sea

Get Directions

The store is within The Royals shopping centre, towards the sea front, opposite Adventure Island.

By Car:

The main road into Southend-on-Sea is the A127.  At the very end of this road, take the first exit at the roundabout onto Queenway/A1160.  Follow for 5 minutes as the road passes over a large roundabout.  At the next roundabout, turn right onto Chancellor Road.  At the next cross roads, turn left to follow signs for the shopping centre car park.  Follow the road round to the right and turn right in to the car park.


The Royals offers parking spaces for 450 cars. Satellite navigation users should follow the postcode SS1 1DG.

By Train:

The store is about a 2 minute walk from Southend Central and ten minutes walk away from Southend Victoria railway station.  Trains arrive and depart approximately every 20 minutes daily, with London being only 40 minutes away.

By Bus:

The store is within minute’s walk of the main Southend bus station, with regular services arriving and departing throughout the day.

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Store Facilities

Facilities - Southend-on-Sea Vision Express

  • We have over 100 ways to test your eyes We have over 100 ways to test your eyes
  • Digital Retinal Photography available Digital Retinal Photography available
  • Glasses repairs Glasses repairs
  • Coffee facilities Coffee facilities
  • Disabled access to store Disabled access to store
  • Parking nearby Parking nearby
  • Public toilets nearby Public toilets nearby
Discover contact lenses

Discover contact lenses

Whether you want a fresh look, or freedom to be more active - there's a lens for just about everyone.

Find out more Book a contact lens assessment

Meet the Team

Your NHS Entitlement

Get a free eye test

Some patients qualify for a free NHS eye examination and optical vouchers. Find out if you are eligible for a free vision test.

Criteria NHS funded sight test NHS Optical voucher
Aged under 16 Yes Yes
Aged 16, 17 or 18 in full time education Yes Yes
Aged 60 or over Yes Yes
Diagnosed with diabetes or glaucoma Yes Yes
Considered to be at risk of glaucoma
(as advised by an ophthalmologist)
Yes Yes
Aged 40 or over and the parent, brother, sister, son or daughter of a person diagnosed with glaucoma Yes Yes
Registered blind or partially sighted Yes Yes
Eligible for an NHS Complex Lens Voucher
(your optician will advise on your entitlement)
Yes Yes
Claiming Benefit
(Income-based Jobseeker's Allowance, Income Related Employment Support Allowance, Universal Credit, Income Support, Pension Credit Guarantee Credit or receiving Tax Credits and meeting qualifying conditions)
Yes Yes
On a low income and named on a valid HC2 (full help) or HC3 (partial help) certificate Yes Yes
A prisoner being seen outside prison Yes Yes

Complaints

If you or your representative would like to make a complaint, please contact Phil Heron at Vision Express, Ruddington Fields Business Park, Mere Way, Ruddington, Nottingham, NG11 6NZ or telephone 08000 382 177, fax on 0115 988 2325, email to . Your complaint will be acknowledged within 2 working days and you will receive an estimate of how long the investigation of your complaint is likely to take.

Alternatively you can contact NHS England, PO Box 16738, Redditch, B97 9PT, telephone 0300 3112233, email to england.contactus@nhs.net.

If your complaint relates to your sight test and you are not happy with how your complaint has been handled either by us or by NHS England, you will be advised of your right to take your complaint to the Health Service Commissioner (Ombudsman). If your complaint relates to your spectacles or contact lenses you can contact the Optical Consumer Complaints Service, 6 Market Square, Bishop’s Stortford, Hertfordshire, CM23 3UZ.

Your Safety

Vision Express Southend-on-Sea and all our practitioners and staff are committed to operating and maintaining effective systems for infection control to protect both patients and staff. We comply with all relevant Health and Safety Executive legislation and Medicines and Healthcare products Regulatory Agency requirements.

Store Reviews

For Lenstore customers
If you're a Lenstore customer, you are entitled to exclusive new offers available at this store. For further information about how to access your exclusive offers, visit our contact lens and eye care services page.