Vision Express Opticians - Vision taken seriously

Bedford - Vision Express

Opening Times

This week Open Close
Monday 09:00 17:30
Tuesday 09:00 17:30
Wednesday 09:00 17:30
Thursday 09:00 17:30
Friday 09:00 17:30
Saturday 09:00 17:30
Sunday 10:00 16:00

Please note, Bank Holiday opening hours may vary – please contact the store directly

Frames from £39Exclusive Brands at Vision Express Bedford

Get Directions

The store is within The Harpur shopping centre, in the heart of Bedford. Within the shopping centre, we are on the Ground level, in between Superdrug and Toni & Guy.

By Car:

There is a pay and display car park under the shopping centre with spaces for 97 cars. Disabled parking is available. Alternative car parking is also available nearby.

Heading north on the A6 – continue towards the town centre, past the railway station.  At the large roundabout with The Bedford Arms, take the 1st left towards the town centre.  Follow Kingsway to the end the road and turn right at the junction.  Pass Bedford College on your left, and turn left at the junction with St. Mary’s church.  Cross the bridge and turn left at the next set of traffic lights.  Follow the road, turning left at the traffic lights past Bedford Civic Theatre.  The Harpur Centre car park will be on your right.

Heading south on the A6 – continue on the A6 right into the town centre.  Pass Wilkinson’s and McDonalds on your left, and then turn right toward St Paul’s Square.  Follow the road, turning left at the traffic lights past Bedford Civic Theatre.  The Harpur Centre car park will be on your right.

Heading west on the A428 – continue toward the town centre, to the end of St Peter’s Street, turning left at the junction onto High Street. Pass Wilkinson’s and McDonalds on your left, and then turn right toward St Paul’s Square.  Follow the road, turning left at the traffic lights past Bedford Civic Theatre.  The Harpur Centre car park will be on your right.

Heading east on the A428
– continue toward the town centre and turn left at the traffic lights with Bedford Volunteer Services onto Union Street.  Turn right at the roundabout onto the A6 towards the town centre.  Follow the A6, through the lights and onto High street.  Pass Wilkinson’s and McDonalds on your left, and then turn right toward St Paul’s Square.  Follow the road, turning left at the traffic lights past Bedford Civic Theatre.  The Harpur Centre car park will be on your right.

By Rail:

The train station is a 10 minute walk from the store.

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Store Facilities

Facilities - Bedford Vision Express

  • We have over 100 ways to test your eyes We have over 100 ways to test your eyes
  • Digital Retinal Photography available Digital Retinal Photography available
  • Glasses repairs Glasses repairs
  • Disabled access to store Disabled access to store
  • Coffee facilities Coffee facilities
  • Toilets in shopping centre Toilets in shopping centre
  • Parking in shopping centre Parking in shopping centre
  • Baby changing facilities nearby Baby changing facilities nearby
Discover contact lenses

Discover contact lenses

Whether you want a fresh look, or freedom to be more active - there's a lens for just about everyone.

Find out more Book a contact lens assessment

Meet the Team

Your NHS Entitlement

Get a free eye test

Some patients qualify for a free NHS eye examination and optical vouchers. Find out if you are eligible for a free vision test.

Criteria NHS funded sight test NHS Optical voucher
Aged under 16 Yes Yes
Aged 16, 17 or 18 in full time education Yes Yes
Aged 60 or over Yes Yes
Diagnosed with diabetes or glaucoma Yes Yes
Considered to be at risk of glaucoma
(as advised by an ophthalmologist)
Yes Yes
Aged 40 or over and the parent, brother, sister, son or daughter of a person diagnosed with glaucoma Yes Yes
Registered blind or partially sighted Yes Yes
Eligible for an NHS Complex Lens Voucher
(your optician will advise on your entitlement)
Yes Yes
Claiming Benefit
(Income-based Jobseeker's Allowance, Income Related Employment Support Allowance, Universal Credit, Income Support, Pension Credit Guarantee Credit or receiving Tax Credits and meeting qualifying conditions)
Yes Yes
On a low income and named on a valid HC2 (full help) or HC3 (partial help) certificate Yes Yes
A prisoner being seen outside prison Yes Yes

Complaints

If you or your representative would like to make a complaint, please contact Phil Heron at Vision Express, Ruddington Fields Business Park, Mere Way, Ruddington, Nottingham, NG11 6NZ or telephone 08000 382 177, fax on 0115 988 2325, email to . Your complaint will be acknowledged within 2 working days and you will receive an estimate of how long the investigation of your complaint is likely to take.

Alternatively you can contact NHS England, PO Box 16738, Redditch, B97 9PT, telephone 0300 3112233, email to england.contactus@nhs.net.

If your complaint relates to your sight test and you are not happy with how your complaint has been handled either by us or by NHS England, you will be advised of your right to take your complaint to the Health Service Commissioner (Ombudsman). If your complaint relates to your spectacles or contact lenses you can contact the Optical Consumer Complaints Service, 6 Market Square, Bishop’s Stortford, Hertfordshire, CM23 3UZ.

Your Safety

Vision Express Bedford and all our practitioners and staff are committed to operating and maintaining effective systems for infection control to protect both patients and staff. We comply with all relevant Health and Safety Executive legislation and Medicines and Healthcare products Regulatory Agency requirements.

Store Reviews

For Lenstore customers
If you're a Lenstore customer, you are entitled to exclusive new offers available at this store. For further information about how to access your exclusive offers, visit our contact lens and eye care services page.