Notices & guarantees

Making your glasses:
Our one hour service.

Often opticians will need to send your glasses away to be manufactured, but at Vision Express we have a lab in almost all of our stores. This means for most prescriptions we are often able to make your glasses within the hour.

Usually we would only cut, edge and fit the lens to your chosen frames and then verify the correct alignment of the lenses in your frames.

A final inspection guarantees that your finished glasses meet our stringent quality criteria.

For many prescriptions we recommend a high performance thin and light lens to match your vision and lifestyle needs - which may require more specialist manufacturing than available in-store. This means we have the lenses made in a central facility but still ensure a fast turn around, usually within 7 days.

With expert teams in every store and labs in almost all our stores it's easy for you to pop-in for a quick glasses adjustment if required, a thorough clean of your glasses or for minor repairs.

Please select one of the links below for more information about how we ensure total satisfaction for each one of our customers: