Notices & guarantees

Our commitment to total satisfaction is inscribed in every store

30 day "look good, feel good" exchange guarantee

  • 30 day guarantee applies for 30 days after original purchase
  • Exchange up to the value of the original purchase price only
  • If the exchange is of a higher value, you simply pay the difference
  • No cash alternative for lower value exchanges

90 day varifocal satisfaction guarantee

  • Guarantee applies for 90 days after original purchase
  • Exchange up to the value of the original purchase price only (including two pairs distance and reading if necessary)
  • If the exchange is of a higher value, you simply pay the difference
  • No cash alternative for lower value exchanges

Your statutory rights are not affected.

Please select one of the links below for more information about how we ensure total satisfaction for each one of our customers:

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